Are now countless reports of explosions of the Samsung Galaxy Note 7: the Korean company has officially asked users to shut off the smartphone and make the request for replacement. The Chairman of the department mobile of Samsung, DJ Koh, has launched an appeal to users, stressing that the main concern of the company is the safety of our customers, and stating that the replacement program is coming and you are trying to do so in the shortest possible time and in compliance with current legislation. The case has become global, and the loss estimates for the Samsung are not quantifiable: there are those who speak of 14 billion euros, to which must be added the damage that will come from the image of the company itself, who will not escape completely 'clean'.
The Korean manufacturer is reportedly even planning to launch the Samsung Galaxy S8 output by the year 2016 in order to avoid the financial damage and image of the Galaxy Note 7.
The replacements of the Samsung Galaxy Note 7 starting today, September 19
The Samsung Galaxy Note 7 has never officially arrived in the Italian stores, even if many have been able to 'enjoy' the phablet is a preview of through channels of the international purchase. Samsung has also thought of the Italian customers and launches its campaign for the return just in the day of today, September 19. In addition to the return, is also provided for the termination of the contract of purchase: the Korean house is committed to return the amount paid. Here are all of the useful information.
How to do the replacement of the Samsung Galaxy Note 7
How the program works, Samsung? The replacement is completely free of charge and the program provides that, in addition to receiving a new Samsung Galaxy Note 7 (hopefully fully functional), the user will receive a voucher worth € 50 to spend on Samsung products. There is also the possibility to withdraw from the purchase and the Korean manufacturer is committed to return 100% of the amount paid. The Korean manufacturer, in the coming times will publish a database of the IMEI codes, which can be used to find out if their device is part of those 'defective'. Our advice is to contact the call-center Samsung: the number is 800.025.520 and is free of charge.
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