Also the Galaxy Note 7 substitute burn – The-Post

A Samsung Galaxy Note 7 replacement, provided within the scope of the recall campaign organised by the society for the models with battery-risk of explosion, is overheated and emitted smoke on a flight 994 of Southwest Airlines, making it necessary for the immediate evacuation of the airplane for safety reasons. The incident occurred in the morning of Wednesday 5 October at the airport in Louisville (Kentucky, United States), shortly before the airplane left the gate, and decollasse toward Baltimore. All passengers and crew have exited from the main door of the aircraft, without the need to use other emergency exits, and no one is hurt. Samsung expects to do some verification on the phone but the incident is further bad news for the company, which for more than a month must deal with the malfunctions of its smartphone Galaxy Note 7, with dozens of reports of fires caused by the overheating of their battery.

The site of technology The Verge was put in contact with Brian Green, the owner of the phone has explained that in the summer he had purchased a Galaxy Note 7, and had later received a message from Samsung, with the invitation to bring it back soon in a shop to replace it with a model safely and without battery problems. The replacement had taken place on the 21st of September last, in a store of the telephone operator AT&T. On the box of the Galaxy Note 7 there was a black square, one of the symbols chosen by Samsung to distinguish the new smartphone of the recall campaign from defective ones. Green has also said that there was the green icon of a battery, another sign of recognition for the new models.

Before boarding the airplane, the Green has turned off the phone as requested by the crew and put it in your pocket. After a few minutes he noticed that it was heating up, he pulled out and she noticed that he was smoking visibly. Green dropped to the ground, the smartphone and alerted the crew, which for precautionary reasons has decided for the immediate evacuation of the airplane. According to other testimonies, the Galaxy Note 7 was overheated to the point to do black carpet on the floor, which, being fire-proof, however, is not the way to fire. According to Green the battery was charged to 80 per cent when he turned off the phone in view of the departure.

Entering recognition code IMEI, which is unique for every mobile phone, on the website of the campaign to call Samsung it was possible to verify that the Galaxy Note 7 was new, and according to the manufacturer "is not in the list of affected devices" from the malfunction of the battery. Samsung has not yet confirmed this circumstance, spreading a press release rather vague:

Until we have recovered the device, we will not be able to confirm that the accident involved a new Note 7. We are working with the authorities and with Southwest to recover it and confirm the cause. When we reviewed the device, we will have more information to give.

On the matter are investigating the fire department of Louisville, as the federal agency that deals with the protection of consumers in the United States has announced the opening of an investigation to clarify how things have gone. Also, the Federal Aviation Administration, the government agency that is responsible for the safety of the flight, has opened an investigation on the incident and has confirmed that the accident involved a 7 and a plane of the Southwest.

Samsung had unveiled its new Galaxy Note 7 to the beginning of August and the smartphone had been criticized very positive, so it can be considered one of the best competitors of the Apple iPhone ever made by the company that has its headquarters in South Korea, and that is the largest producer in the world of smartphones. In the following weeks, however, were emerged dozens of reports about problems with the battery of the Note 7: during charging or when fully charged, tended to overheat in abnormal way, causing, in some cases, small explosions or fires. At the beginning of September, Samsung has ordered the suspension of sales of these smartphones and has launched a major recall campaign involving approximately 2.5 million phones sold in the ten countries where they were available on the Galaxy Note 7, including Italy.

anyone Who has bought a Galaxy Note 7, prior to the start of the recall campaign, has the right to request replacement product or a full refund for your purchase. In Italy, the problem is relatively limited, because the suspension of sales has been decided on the same day that had begun with the distribution. The new models were supposed to solve the problem, but apparently there are still problems, which could further damage the sales of one of the models on which Samsung was aiming more in view of the holiday shopping season.

The economic damage estimated to the Samsung is around $ 1 billion, but according to some analysts, could be exacerbated by the negative publicity linked to the new accident and the uncertainties of the users, which in many cases are considering the switch to another brand. After the incident on the plane, and the Green has replaced his Samsung Galaxy Note 7 with a iPhone 7.