Samsung Galaxy S6 Edge Plus is one of the smartphones that in the last period have received update the Android operating marshmallow system, but as always happens in these cases there are those who complain about some technical problems after installing the most anticipated software package when last September the model was presented to the public.
recently, for example, I noticed that some users have reported the Italian division of the failure of the sensor designed for reading fingerprint , just after installing the upgrade marshmallow. What are the possible solutions available to the public, regardless of the source of the bug? Samsung Italy has shown two solutions, both fairly valid and I think within the reach of users who have less experience in this particular context.
The first is that you unlock Samsung Galaxy S6 Edge Plus through ” Find My Mobile “ (reachable through a special web page). In this case, after having completed the backup of your data, it will be necessary to restore the model. The second one focuses on “ Wipe Data “, which necessarily will lose all data stored previously and therefore should be seen as a “last resort.” The steps according to Samsung Italy are the following:
– turn off the device;
– simultaneously hold down Vol + and Power (if it does not work, add the combination also the Home key);
– once logged on to the recovery, scroll the voice Wipe data / factory reset by moving with the Vol +, Vol-;
– Confirm the operation by pressing briefly the Power button;
once confirmed Wipe data, move the cursor to reboot system now; confirming the selection with the Power button, the system will reboot.
And to you how’s the Samsung Galaxy S6 Edge Plus after you install the update of the Android operating system marshmallow?
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