Tablets to Buy: Galaxy Gear, a user on 3 brings him back to the shop

Saturday, October 26, 2013

Galaxy Gear, a user on 3 brings him back to the shop - WebNews

sales of the Samsung Galaxy Gear do not go well, however, and a buyer out of three is reporting the store. Samsung seeks to understand why.

Floriana Giambarresi , October 26, 2013, 11:07 am

Into It seems that sales of the Samsung Galaxy Gear go worse than expected, since approximately 30% of customers who bought a watch it is rolling back into the store . The manufacturer, however, is trying to understand the reason for this return.

Into That is what is learned from an internal document of Best Buy just been leaked on the Internet, which also provides the exact dates for the arrival of the update to Android 4.3 Jelly Bean on Samsung smartphones, which also greatly extend the compatibility of the Galaxy Gear . It reads that “ the rate of return of the Galaxy Gear at Best Buy stores is the highest among all the channels, but the overall rate of return tends to be higher than 30%.”

Into A rate higher than 30% means that about one in three people is reporting the Galaxy Gear in store and this is clearly a way too high, especially for a smartwatch that has received much publicity, both positive and negative. For this reason, the house would be South Korea’s encouraging employees to ask the Best Buy consumer the exact reason to which they are returning the product. Once you have earned enough feedback, the company could use it to improve the eventual Galaxy Gear 2 or to solve their current offer.

Into Recently, a Samsung executive admitted that the Galaxy Gear ‘missing something special, “but the rate of return is probably worse than the company had assumed: it is an alarming rate for a device that Samsung has launched in net ahead of its main competitors (Google, Apple and Microsoft), and that in this context would have to give a significant advantage in the war of the future smartwatch.